Wednesday, February 6, 2019
Project Management - Verizon Wireless Billing System Integration Essay
INTRODUCTIONCurrently, Verizon Wireless has two major electric charge systems I2K and VISION. In accordance with the strategic goals of the company and taking into shape the corporate vision and credo, the executive be intimatement decided that having one billing system would be congruent with the objectives of the organization as a firm and the IT group in particular.After several months of deliberation, using techniques such as brainstorming, receiving expert opinions of SME (Subject Matter Experts) and taking into consideration the Payback period and ROI (Return on Investment) it was decided that the I2K customers would be converted into the VISION billing system. There volition be 20 million customers that will be converted with the selective information ranging from customer and MTN information, price plan, usage and other related information indispensable for billing the customers.After the Project acceptance, The Project was handed over to the CAM (Customer sexual co nquest Management) team which functions as PMO (Project Management Office) for IT attends in Verizon wireless. The CAM team decided to manage the Project by organizing it into distinct surgical operation groups (initiating, planning, executing, monitoring and controlling, and closing.) INITIATIONThe existence Phase will be the first phase in the encounter the basic processes that should be performed to get the project started. Tasks in the initiation process include the following.1.Develop Business CaseOnce a business bother or opportunity has been identified, a Business Case is prepared. This includes A expand definition of the problem or opportunity An analysis of the potential root word options available. For each option, the potential benefits, costs, risks and is... ...ting lessons learnedCompleting, collecting and archiving project recordsCelebrating project success. freshen up Project CompletionThe final activity undertaken on any project is a review of its overall s uccess by an independent resource. triumph is determined by how well it performed against the delimitate objectives and conformed to the management processes outline in the planning phase. To determine performance, a number of questions are posed. For exampleoDid it result in the benefits defined in the Business Case?oDid it achieve the objectives sketch in the Terms of Reference?oDid it move within the scope of the Terms of Reference?oDid the deliverables meet the criteria defined in the Quality PlanoWas it delivered within the schedule outlined in the Project Plan?oWas it delivered within the budget outlined in the Financial Plan?
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